Indigo Airlines cancelled about 1,000 flights on Friday across the country. 22 flights has been cancelled in Amritsar on Saturday. What is the reason behind the massive cancellations and when will situation return to normal?
IndiGo Flight Cancelled: The ongoing flight operations crisis in commercial carrier Indigo has created massive problems for domestic flyers. The airline cancelled about 1,000 flights on Friday across the country, making it the worst affected day for the airline. On Saturday, 22 flights have been cancelled at Sri Guru Ramdas Jee International Airport, Amritsar. Other airlines have doubled their prices taking advantage of the crisis. IndiGo has been hit by a massive disruption that has affected its flight services over the past four days. The airline’s CEO Pieter Elbers came forward on Friday and issued his first statement, stating that the disruption could take another 10 days.
IndiGo Flight Cancelled: What Did CEO Pieter Elbers Say?
Pieter Elbers stated that reason behind the massive disruption was the rebooting of IndiGo’s entire operational system. He requested the flyers not to visit the airport for cancelled flights.
“I want to share with you that we have experienced severe operational disruptions for the past few days. Since then, the crisis continues to aggravate, with today, December 5th, being the most severely impacted day, with the number of cancellations well over a thousand or more than half of our number of daily flights,” Elbers said in a video message.
“Full operational recovery is expected to take five to ten days, with gradual normalisation of services anticipated between December 10 and 15. Passengers are advised to monitor flight updates closely,” Elbers further said.
Indigo Flight Cancelled: Disruptions Hit Thiruvananthapuram, Ahmedabad Airports
Thiruvananthapuram airport officials stated that Indigo had scheduled 22 domestic flights for today – 11 arrivals and 11 departures. Additionally, four international operations including – two arrivals and two departures, are also planned.
Officials stated that the six cancelled domestic flights included – three arrivals and three departures, these flights will operate on the Delhi, Hyderabad, and Bengaluru sectors.
The disruption has also impacted the Ahmedabad Airport. The airline cancelled 12 flights 12 am and 6 am today. The disruptions at multiple airports reflect ongoing operational challenges faced by the airline in recent weeks.
What Are Indigo’s Three Lines Of Action?
- The airline has sent messages to passengers for better communication. It has also shared detailed posts on social media platforms informing about latest update, refunds, cancellations and other customer support measures.
- Indigo requested flyers not visit airports, as notifications were sent.
- The decision of cancellation was taken for Friday as to align crew to be where they need to start afresh from today.
IndiGo Flight Cancelled: When Will Indigo Services Get Normal?
As per IndiGo, some flight operations will normalise in the next 48 hours. “Our teams are working around the clock to ease customer discomfort and ensure operations stabilise as quickly as possible,” the airline said.
DGCA stated that it will reduce flights from December 8, assuring that flight operations will be fully restored by February 10, 2026.
